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KENNEBEC SAVINGS BANK ENCOURAGES EMPLOYEES TO CONTINUE EDUCATION
Eight employees of Kennebec Savings Bank received Northern New England Center for Financial Training (NNECFT) certificates at the Annual Student Awards Banquet recently in Auburn.
The banquet, held at the Hilton Garden Inn Auburn Riverwatch, allows the NNECFT organization to formally recognize individuals who have achieved awards, diplomas, and certificates upon completion of a program. Instructors, past NNECFT leaders, and bankers closely tied to the goals of the organization are also acknowledged.
Amanda Parenteau, an employee of Kennebec Savings Bank since November of 2007, received her Certified Teller Certificate at the Annual Student Awards Banquet. In addition to this noteworthy distinction, Amanda was recognized as an honor student. She lives in West Gardiner with her husband, Chad, and her two children, Izabella and Keagan.
In order to become a Certified Teller, each candidate is required to have a minimum of one year of teller experience as a teller, as well as a written recommendation verifying their exceptional job and skill performance. Two classes, Principles of Banking and Law and Banking Applications, offered by the NNECFT, must be completed. Applicants must also take the Teller Customer Relations seminar offered by the Maine Association of Community Banks.
After the above criteria are met, students are given a two-hour examination over the material studied within the program. It is administered only twice each year and a passing grade must be received in order to become a Certified Teller. Amanda Parenteau was the twenty-third Kennebec Savings Bank employee to receive this designation.
Seven other Kennebec Savings Bank employees who previously earned Certified Teller Certificates were recognized at the Annual Student Awards Banquet for furthering their banking education, as well. Andrea McArthur received her Advanced Bank Teller Certificate. Amy Foss, Sherry Furbush, and Barbara Halperin received their Advanced Bank Teller and Customer Service Associate Certificates. Pamala Kimball and Mary Ann Smart both were awarded with an Advanced Bank Teller and Customer Service Representative Certificates. Lastly, Jayne Ladd earned several certificates including: Advanced Bank Teller, Customer Service Associate, Customer Service Representative, and Personal Development.
President and CEO of Kennebec Savings Bank, Mark Johnston, spoke about the Bank employees’ commitment to ongoing education, “I am proud that KSB’s employees are empowered to learn more, both to better themselves as well as to better serve our customers. These Certificates enable our personnel to aid in surpassing customer expectations, building our reputation, and enhancing our knowledge of the industry in general.”
To learn more about the Northern New England Center for Financial Training or the courses offered, please visit https://www.cftnne.com/.
Kennebec Savings Bank is a $679 million state-chartered mutual savings bank, headquartered in Augusta. With 81 employees, and offices located in Waterville and Winthrop, Kennebec Savings Bank prides itself on being the bank where “the feeling is mutual.”
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